MANAGEMENT AND ORGANIZATION THEORY

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Management and Organization Theory

Assignment 1 Role of The Manager and The Impact of Organizational Theories on Managers (Week 3)Purpose: In the first assignment, students are given a scenario in which the shipping manager who has worked for Galaxy Toys, Inc. since 1969.  The scenario serves to set the stage for students to demonstrate how management theories have changed over time.  For example, management 30 years ago is different than management in the 21st century. Outcome Met by Completing This Assignment:integrate management theories and principles into management practicesInstructions:In Part One of this analysis, students are to use the facts from the case scenario to determine the two different organizational theories that are demonstrated.  For Part Two, students will compare the 21st century manager to that of the main character in the case scenario and discuss using the course readings the implications of change in being a 21st century manager.In selecting a School of Thought and an organizational theory that best describes the current shipping manager, students will use the timeline, the information provided in the course schedule, the course readings.  Students will use the course readings to respond to most of the assignment requirements but will also need to research the theorist(s) and theories to complete the assignment.  Students are expected to be thorough and demonstrate accuracy in responding to the assignment, analyzing the case scenario and in supporting all reasoning. In Part Two, students are going to take what they have learned and compare the management skills of the 21st century shipping manager to the skills of the current shipping manager. Step 1:  Preparation for the Assignment Before you begin writing the report, you will read the following requirements that will help you meet the writing and APA requirements.  Not reading this information will lead to a lower grade: Review “How to Analyze a Case Study” under Week 4 Content.  You are expected to use the facts from the case scenario focusing on using this information to determine opportunities and solve problems. Read the grading rubric for the assignment.  Use the grading rubric while writing the report to ensure all requirements are met that will lead to the highest possible grade. In writing this assignment, you will read and following these tasks: Task 1:  Third person writing is required.  Third person means that there are no words such as “I, me, my, we, or us” (first person writing), nor is there use of “you or your” (second person writing).  If uncertain how to write in the third person, view this link:  http://www.quickanddirtytips.com/education/grammar/first-second-and-third-person. Task 2:  Contractions are not used in business writing, so you are expected NOT to use contraction in writing this assignment.  Task 3:  You are expected to paraphrase and are NOT to use direct quotes.  You are expected to paraphrase, which can be learned by reviewing this link:   https://writing.wisc.edu/Handbook/QPA_paraphrase2.html. Task 4:  You are responsible for APA only for in-text citations and a reference list. Task 5:  You are expected to use the facts from the case scenario paired with the weekly courses readings to develop the analysis and support the reasoning.  No more than three (3) external resources can be used in completing the assignment.  The expectation is that you provide a robust use of the course readings.  If any material is used from a source document, it must be cited and referenced.  A reference within a reference list cannot exist without an associated in-text citation and vice versa.   View the sample APA paper and the How to Cite and Reference file located under Week 4 content. Task 6:  In completing the assignment, students are expected to use the facts from the case study and company profile paired with the weekly courses readings to develop the analysis.  View the company profile here:  Galaxy Toys, Inc. Company Profile.   Step 2:  How to Set Up the Paper Create a Word or Rich Text Format (RTF) document that is double-spaced, 12-point font.  The final product will be between 5-7 pages in length excluding the title page and reference page and appendix.  You may not exceed seven (7) pages so it is important to write clearly and concisely. In addition to providing an introduction, students will use headings following this format:Title page with title, your name, the course, date, the instructor’s name;IntroductionBackground on the Galaxy Inc. scenario – one to two paragraph that is paraphrased (approximately 150 words);Part One;Part Two Step 3:  Create the introductory paragraph.  Within this paragraph, provide a brief overview of the scenario.  Then, provide a thesis statement and tell the reader the main topics covered in the paper.  The introductory paragraph is the first paragraph of the paper but is typically written after writing the body of the paper (Questions students responded to above).  View this website to learn how to write an introductory paragraph:  http://www.writing.ucsb.edu/faculty/donelan/intro.html Step 4:  Part One:  Read critically and analyze the following scenario:The shipping manager for Galaxy Toys Toledo, Ohio branch, Bart Aldrin, has been in his job since 1969.  Prior to coming to Galaxy, Bart worked as shipping clerk for International Shipping, a large container company.  Bart quickly rose to supervisor at International Shipping because of his ability to plan daily work, provide detailed instructions to workers that helped optimize the way tasks were performed and his knack of implementing processes so workers could be trained to perform their specialized sequence of motion in the most efficient way.  He brought this management style to Galaxy, which helped to improve the methodology of toy assembly as well as the shipping processes.  Employees often criticized Bart, who was heard to say (on many occasions), “It’s my way or the highway” or “Just do your individual task the way you were trained and don’t worry about what others are doing.”  In fact, it was clear that Bart was focused on efficiency and to that end, he had a keen understanding of all of the tasks that needed to be completed and was focused on hiring and training workers that could perform their individual task in the most efficient way possible.  In his early days, one could find Bart on the shipping floor taking copious notes as to each individual task completed and figuring out ways to turn the employees into robots…programming them to perform their one task in the single-most efficient way possible (at least from his perspective). A major shift in management occurred in the late 1980’s and early 90’s that caused Bart (and other managers) to reconsider their management approach.  For example, heightened competition, advances in technology, the workers threat to unionize, a greater demand for employee management participation, work-life balance and a general shift in employee workplace values caused management to change the culture of Galaxy.  A greater focus on employees led to a new approach to management at Galaxy: people focus within a learning environment.  The owners of Galaxy embraced diversity and were willing to hear the ideas of employees and this change in attitude and culture was evident in Bart, who embraced these changes wholeheartedly.  These internal changes enabled the company to adapt to uncertainty and to respond to its competitors more quickly.Step 5:  Identify and discuss the School of Thought that best describes Bart’s management style when he first joined Galaxy.  Remember to explain the facts that you have relied upon in your selection.  Note that there is one best answer so not doing a thorough analysis will yield partial credit for this element. Step 6:  Discuss the theorist (only one) under the identified School of Thought that best depicts Bart’s management style when he joined Galaxy. What contribution did this theorist make to management and why was his or her contribution important to the field of management?  Remember to explain the facts that you’ve relied upon in your selection.  Note that there is one best answer so not doing a thorough analysis will yield partial credit. Step 7:  Identify and discuss the School of Thought that best describes the management style Bart used once the shift took place.  Why is this School of Thought the best choice?   Remember to demonstrate that the facts given in the scenario align with your choice.  Note that there is one best answer, so doing a thorough analysis will yield partial credit for this element. Step 8:  Identify and discuss the theorist who best supports this School of Thought.  Address the principles of the theory and how these principles affected the new approach to management as exhibited Bart and his fellow managers.  How does what the theorist propose support the facts in the case study?  Remember to demonstrate that the facts given in the scenario align with your choice.  Note that there is one best answer, which is not related to the P-O-L-C, so doing a thorough analysis will yield partial credit for this element. Step 9:  Compare and contrast the two Schools of Thought that were identified above.  To help you understand how to do this element, view Writing a Comparison and Contrast Paragraph.  The expectation is that this element is covered in detail, which is more than 2-3 sentences. Step 10:  Part Two:  Read critically and analyze the following scenario:Recently, Bart announced his plans to retire.  His replacement is Joyce Barnhart.  Joyce is confident as a 21st century manager that she is capable of handling the new position as manager. Step 11:  As a 21st century manager, how will Joyce’s understanding of the role of a manager be manifested/demonstrated in how she approaches her job? Remember that in responding to this question, students are expected to demonstrate an understanding of the 21st century management concepts discussed early in this course.Step 12:  How will the new approach to the job likely change the production and shipping department at Galaxy headquarters?Step 13: Proofread the paper for spelling and grammatical issues, and third person writing as this assignment requires college-level writing.Use the spell and grammar check in Word as a first measure;Have someone who has excellent English skills to proof the paper;Consider submitting the paper to the Effective Writing Center (EWC).  The EWC will provide 4-6 areas that may need improvement.Step 14:  Submit the paper in the Assignment Folder. 
 

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Rubric Name: Assignment #1

       CriteriaOutstandingSuperiorGoodSubstandardFailureContent: Identify the School of Thought1.2 pointsThe best school of thought is identified; the management style is explained clearly, accurately and provides detailed explanations. (1.08 – 1.20)1.02 pointsAn acceptable school of thought is identified; the management style is explained clearly, accurately and provides detailed explanations. (0.96 – 1.079)0.9 pointsEither the best school of thought or an acceptable school of thought is identified; the management style is explained but is inaccurately described or needs more accurate or thorough explanation.(0.84 – 0.959)0.78 pointsSchool of thought is identified and discussed but does not fit the facts provided, inaccurate statements are made or key points missing.(0.72 – 0.839)0 pointsExplanation of appropriate school of thought is not identified and there is no discussion as to why it is the best choice.(0)Content: Theorist discussed That Best Depicts Management Style and Contributions to Field of Management Explained1.2 pointsTheorist that best fits is identified and discussed.  Contributions to management with explanation of why his/her contribution was important to field of management are exceptionally described accurately and provides detailed explanations and makes accurate connections to the facts in the case study,(1.08 – 1.20)1.02 pointsTheorist that best fits is identified.  Contributions to management with explanation of why his/her contribution was important to field of management is excellently described accurately and provides explanations and makes accurate connections to the facts in the case study,(0.96 – 1.079)0.9 pointsTheorist that best fits is identified.  Contributions to management with explanation of why his/her contribution was important to field of management are sufficiently described and attempts to make connections to the facts in the case study. (0.84 – 0.959)0.78 pointsTheorist that best fits is incorrectly identified; either there is no discussion about the theorist or contributions to management with explanation of why his/her contribution was important to field of management  is not discussed; no connection to facts from case study or uses incorrectly uses facts from case study.(0.72 – 0.839)0 pointsNeither theorist nor contributions to management were discussed.(0)Content: School of Thought Once Shift Took Place1.2 pointsSchool of thought that best describes management style once shift took place is identified; the management style is explained clearly, accurately and provides detailed explanations. (1.08 – 1.20)1.02 pointsAn acceptable school of thought is identified; the management style is explained clearly, accurately and provides detailed explanations. (0.96 – 1.079)0.9 pointsEither the best school of thought or an acceptable school of thought is identified; the management style is explained but isinaccurately described or needs more accurate or thorough explanation. (0.84 – 0.959)0.78 pointsSchool of thought is identified and discussed but does not fit the facts provided, inaccurate statements are made or key points missing.(0.72 – 0.839)0 pointsExplanation of appropriate school of thought is not identified and there is no discussion as to why it is the best choice.(0)Content: Select and Discuss One Theorist Who Supports School of Thought1.2 pointsTheorist is discussed and principles of theory and how manager would do job and interact with staff is discussed clearly, accurately and detailed explanations are provided. Theorist proposal accurately supported facts in case study.(1.08 – 1.20)1.02 pointsTheorist that best fits is identified.  Contributions to management with explanation of why his/her contribution was important to field of management is excellently described and provides explanations and makes accurate connections to the facts in the case study.(0.96 – 1.079) 0.9 pointsTheorist that best fits is identified.  Contributions to management with explanation of why his/her contribution was important to field of management are sufficiently described and attempts to make connections to the facts in the case study.(0.84 – 0.959)0.78 pointsTheorist that best fits is incorrectly identified; either there is no discussion about the theorist or contributions to management with explanation of why his/her contribution was important to field of management  is not discussed; no connection to facts from case study or uses incorrectly uses facts from case study.(0.72 – 0.839)0 pointsNeither theorist nor contributions to management were discussed.(0)Content: Compare and Contrast Management Thought1.2 pointsDemonstrates an exceptional ability to compare and contrast the two schools of thought providing specific examples to illustrate the comparison.  The paper includes only the information relevant to the comparison.(1.08 – 1.20)1.02 pointsDemonstrates an excellent ability to compare and contrast the two schools of thought but the supporting information is general.  The paper includes only the information relevant to the comparison.(0.96 – 1.079)0.9 pointsDemonstrates a satisfactory ability to compare and contrast the two schools of thought but the supporting information is incomplete.  The paper may include information that is irrelevant to the comparison.(0.84 – 0.959)0.78 pointsThe paper compares or contrasts, but does not include both. There is no supporting information or support is incomplete.(0.72 – 0.839)0 pointsNo comparison/contrast of the two schools is discussed. (0)Content: 21st Century Manager Approach1 pointDemonstrates an exceptional ability to explain 21st century manager’s approach to job providing accurate and detailed explanations.(0.9 – 1.0)0.85 pointsDemonstrates an excellent ability to explain 21st century manager’s approach to job providing accurate explanations.(0.8 – 0.89)0.75 pointsDemonstrates a sufficient ability to explain 21st century manager’s approach to job providing accurate explanations.(0.7 – 0.79)0.65 pointsDemonstrates a limited ability toexplain 21st century manager’s approach to job providing limited explanations with no examples.(0.6 – 0.69)0 pointsNo explanation of 21st century manager’s approach to the job discussed. (0)Content: How New Approach to Job Will Change P&S Dept1 pointDemonstrates an exceptional ability to explain accurately and with detailed examples how the new approach to the job will change the production and shipping department.(0.9 – 1.0)0.85 pointsDemonstrates an excellent ability to explain accurately  how the new approach to the job will change the production and shipping department  providing specific examples to illustrate.(0.8 – 0.89)0.75 pointsDemonstrates satisfactory ability to explain how the new approach to the job will change the production and shipping department.  Provides an example.(0.7 – 0.79)0.65 pointsDemonstrates limited ability to explain how the new approach to the job will change the production and shipping department.  Fails to provide examples.(0.6 – 0.69)0 pointsHow the new approach to the job will change the production and shipping department not discussed.(0)Critical Thinking/Reasoning4 pointsComments reflected a highly accomplished level of analysis, synthesis, evaluation and reasoning of the case material and case study facts resulting in logical, accurate, thorough, and soundly reasoned conclusions.(3.6 – 4)3.4 pointsComments reflect an excellent level of analysis, synthesis, evaluation and reasoning of the case material and case study facts resulting in logical and accurately reasoned conclusions.(3.2 – 3.59 )3 pointsComments reflect a satisfactory level of analysis, synthesis, evaluation and reasoning of the case material and case study facts resulting in partially correct conclusions that lack development or detail that demonstrates insight into reasoning.(2.8 – 3.19)2.6 pointsComments reflect an unsatisfactory level of analysis, synthesis, evaluation and reasoning of the case material and case study facts, resulting in conclusions that are underdeveloped or lack soundly reasoned conclusions.    (2.4 – 2.79)0 pointsComments reflect an unsatisfactory level of analysis, synthesis, evaluation and reasoning of the case material and case study facts, resulting in failure to draw little to no conclusions. (0 – 2.39)Application of Resources3 pointsPresents exceptionally well-supported arguments or positions with evidence from the readings/experience; ideas go beyond the course material and recognize implications and extensions of the material and concepts.(2.7 – 3)2.55 pointsPresents excellent arguments or positions that are mostly supported by evidence from the readings and course content; ideas presented demonstrate understanding of the material and concepts.(2.4 – 2.69)2.25 pointsSatisfactory arguments or positions are presented but there is a mix of opinion or unclear view with supported arguments using course readings.  Case study facts are occasionally used but arguments would be much stronger with use of facts.(2.1 – 2.39)1.95 pointsArguments are frequently illogical and unsubstantiated; Limited use of facts in case study and essential information presented in course readings.(1.8 – 2.09)   0 pointsArguments lack meaningful explanation or support of ideas.  Does not provide facts presented in case study.(0 – 1.79)Attention to Instructions2 pointsDemonstrates exceptional understanding of requirements responding completely to each aspect of assignment including minor aspects of the assignment such as using third person writing, required use of course readings, and assignment format. (1.8 – 2.0)1.7 pointsDemonstrates excellent understanding of requirements; missed one minor aspect of assignment.(1.6 – 1.79)1.5 pointsDemonstrates satisfactory understanding of requirements; missed a key element or two minor aspects of assignment.(1.4 – 1.59)1.3 pointsFails to show a firm understanding of requirements; missed two key elements or several minor aspects of assignment.(1.2 – 1.39)0 pointsFails to demonstrate understanding of assignment requirements.(0 – 1.19)Writing Mechanics2 pointsStrictly adheres to standard usage rules of written English, including but not limited to capitalization, punctuation, run-on sentences, missing or extra words, stylistic errors,  spelling and grammatical errors.  No errors found.  No contractions or jargon used.(1.8 – 2.0)1.7 pointsExcellently adheres to standard usage of mechanics:  conventions of written English, including capitalization, punctuation, and spelling.  One to three errors found.(1.6 – 1.79)1.5 pointsSatisfactorily adheres to standard usage rules of mechanics:  conventions of English, including capitalization, punctuation, and spelling.  Four to 10 errors found.(1.4 – 1.59)1.3 pointsMinimally adheres to standard usage rules of mechanics:  conventions of written English, including capitalization, punctuation, and spelling.  More than 10 errors found.(1.2 – 1.39)0 pointsDoes not adhere to standard usage rules of mechanics:  conventions of written English largely incomprehensible, or errors are too plentiful to count.(0 – 1.19)APA Style (6th ed.)1 pointNo APA style errors; Proper citation of source material is used throughout paper.  Reference titles follow APA with only the first word, the first word after a colon and proper nouns capitalized.(0.9 – 1.0)0.85 pointsAttempts in-text citations and reference list but one or two APA style errors noted or fails to use APA citations when appropriate 1-2 times.(0.8 – 0.89)0.75 pointsAttempts in-text citations and reference lists; APA style errors are noted throughout document; Fails to use APA citations when appropriate 3 times in document.(0.7 – 0.79)0.65 pointsAttempts in-text citations and reference lists; Fails to use APA citation when appropriate 4-5 times; or presents only 1-2 in-text citations and reference list in a paper that requires APA citations throughout the document.(0.6 – 0.69)0 pointsNo attempt at APA style; or attempts either in-text citations or reference list but omits the other.(0 – 0.59)Overall ScoreOutstanding
18 or more
Superior
16 or more
Good
14 or more
Substandard
12 or more
Failure
0 or more